Frequently Asked Question

ginga operates globally, providing services in popular tourist destinations around the world. Whether you're looking to explore historical landmarks, relax on exotic beaches, or embark on adventurous expeditions, ginga has you covered.

Booking a tour with ginga is easy. You can visit our website to browse through our available tours and packages, select your desired itinerary, and make a reservation online. Alternatively, you can contact our customer service team for personalized assistance and recommendations.

Yes, most of our tours are guided by experienced and knowledgeable professionals who are passionate about sharing the wonders of each destination with our clients. Our guides are fluent in multiple languages and are dedicated to providing an enriching and memorable experience for all participants.

ginga offers various transportation options to suit your travel preferences and requirements. Whether you prefer private car transfers, group coach tours, train journeys, or even chartered flights, we can arrange the appropriate mode of transportation for your journey.

Absolutely! We understand that every traveler is unique, which is why we offer customizable travel packages tailored to your specific interests, budget, and schedule. Whether you're planning a romantic honeymoon, a family vacation, or a corporate retreat, our team will work closely with you to create a personalized itinerary that exceeds your expectations.

The safety and well-being of our clients are our top priorities. We adhere to strict safety protocols and guidelines set by local authorities and health organizations to ensure a safe and comfortable travel experience for everyone. From sanitation practices to emergency preparedness, we take every precaution to mitigate risks and provide peace of mind to our clients.

We understand that plans can change, which is why we offer flexible cancellation and modification policies for our tours and services. Depending on the terms and conditions of your reservation, you may be eligible for a full or partial refund, or the option to reschedule your booking for a later date. Please refer to our cancellation policy or contact our customer service team for assistance with any changes to your reservation.

Travel insurance is not typically included in our standard packages, but we highly recommend purchasing comprehensive travel insurance to protect yourself against unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage. Our team can assist you in selecting the appropriate insurance coverage for your trip.

You can reach out to ginga's customer service team via email, phone, or live chat on our website. Our friendly and knowledgeable representatives are available to assist you with any inquiries, booking requests, or travel assistance you may need. We strive to provide prompt and efficient support to ensure a seamless and enjoyable travel experience for our clients.